Frequently Asked Questions
Please reach us at info@fofadvocates.com if you cannot find an answer to your question.
Do you offer home health care services?
We are not a home care agency. We do not offer any medical-related services (i.e., wound care, medication administration, chronic illness monitoring, etc.).
Do you offer behavioral therapy?
No, we are not professional clinicians. Our staff is trained in Mental Health First Aid. Just as CPR helps you assist an individual having a heart attack, Mental Health First Aid (MHFA) teaches you how to assist and support others who may be experiencing a mental health or substance use challenge.
Will I be committed to a contract?
You may cancel services at any time with a 30-day notice. You can give us a call or send us an email to cancel or temporarily pause your services. Just be aware that services paused for more than six calendar months will require a new comprehensive intake at a discounted rate.
Can monthly subscription units be rolled over to the next month?
Monthly subscription units must be used within the same month and booked at least five business days before the last business day of the month. After six consecutive missed monthly subscription unit visits, families will need to complete a new comprehensive intake to ensure the quality of our engagement.
Better yet, see us in person!
We love our customers, so feel free to schedule avisit during normal business hours.
Friends of Family Advocates
500 Centre Green Way, Suite 500, Cary, NC 27519
(984) 867-6621
Hours
| Mon | 7:00 am – 7:00 pm |
| Tue | 7:00 am – 7:00 pm |
| Wed | 7:00 am – 7:00 pm |
| Thu | 7:00 am – 7:00 pm |
| Fri | 7:00 am – 7:00 pm |
| Sat | By Appointment |
| Sun | Closed |